Nebulink
Refund policy
Last updated October 12, 2026
We want Nebulink to work for you and your Seestar. If it doesn't, you can have your money back.
30-day money-back guarantee
- Email support@getnebulink.com within 30 days of your purchase, with the email address you bought with. You don't have to give a reason, though we'd like to know what didn't work so we can fix it.
- We refund the full price through Gumroad, to the card or account you paid with, usually within a few business days. Your bank may take a few more days to show it.
- When the refund is made, your license key stops working. Please uninstall Nebulink.
Update renewals
The same 30-day money-back guarantee applies to a $20 update renewal. When it's refunded, the year it added is removed.
Before you buy
Try the free live demo in your browser, and check what you need: a ZWO Seestar S30, S30 Pro, S50 or S50 Pro, and a Windows 10 or 11 PC on the same Wi-Fi. If you're not sure Nebulink suits your setup, ask us first at support@getnebulink.com.
After 30 days
Refunds after 30 days are at our discretion. If something isn't working, write to us anyway: most problems can be fixed, and Send log to support in Nebulink helps us see what happened.
Your rights
This policy doesn't take away any rights you have under the consumer laws of the country where you live.