Nebulink

Privacy policy

This website

When you email us

Mail to support@getnebulink.com is forwarded by Cloudflare Email Routing to our mailbox. We use your email address and what you write only to answer you, and, if you joined the early-access list (now closed), to tell you about Nebulink. Ask and we'll take you off the list and delete your messages.

When you buy Nebulink

Purchases are handled by Gumroad, which processes the payment and sends your license key. We never see your card details. Gumroad shares with us what it needs for your license and for support: your name, email address, what you bought, when, and your license key. Gumroad's privacy policy covers how it handles your payment.

The Nebulink app

Nebulink runs on your Windows PC. Your plans, pictures, imaging history, settings, logs and the Seestar connection key stay on your PC. There's no account and no usage tracking. The app connects to the internet only for these things:

Some things never leave your PC: place search and the town names Nebulink shows, which come from a list on your PC, voice questions, which are recognized on the PC, the Nebulink Helper, AI processing, which runs GraXpert on your PC, and your pictures. Nebulink on your phone works only on your own network. If you install GraXpert, it downloads its own AI models under its own terms.

An ntfy alert topic can be read by anyone who knows its name, so pick one that is hard to guess, or use your own Discord channel. Logs you send to support are kept only as long as we need them to help you, and then deleted.

Your choices and rights

You can ask us what we hold about you, ask us to correct it, or ask us to delete it, by writing to support@getnebulink.com. We don't sell or rent personal information, and we don't share it except with the services named on this page, or where the law requires it.

Children

Nebulink and this website aren't meant for children under 13, and we don't knowingly collect information from them.

Changes

If Nebulink starts sending anything new, we'll update this page and the date at the top before the new version is released.

Contact

Paul R. Smaglik, Pennsylvania, USA · support@getnebulink.com